Services Rendered For Commercial Purposes Cannot Be Entertained, NCDRC Allows LG Electronics’ Appeal

The National Consumer Disputes Redressal Commission (NCDRC), consisting of Sudip Ahluwalia and AVM J. Rajendra, ruled in favor of LG Electronics in their appeal against Shree Jagannath Hospital and Research Centre. The hospital had contracted LG Electronics to install a Multi Power System in their theater, but the installation did not occur as planned. The hospital filed a consumer complaint, which was initially allowed by the Jharkhand State Commission. However, NCDRC decided that the hospital did not qualify as a 'consumer' under the Consumer Protection Act since the installation was for commercial purposes. As a result, they allowed LG Electronics' appeal and set aside the State Commission's order.